Gen. Quality topics
PROCESS TASKS:
1. Establish QA organization or function
Organizations can assign software development work responsibilities to outside organizations through purchasing software or contracting services; but they cannot assign the responsibility for quality. Quality of software remains an internal IT responsibility regardless of who builds the software.
Privacy laws and increased accessibility to data have necessitated increased security. Accounting scandals and governmental regulation such as the Sarbanes-Oxley Act have placed increased importance on building and maintaining adequate systems of internal control. The quality assurance function can contribute to meeting those objectives by assuring that IT has adequate processes governing internal control and security.
A properly established measurement system is used to help achieve missions, visions, goals, and objectives. Measurement data is most reliable when it is generated as a by-product of producing a product or service. The QA analyst must ensure that quantitative data is valued and reliable, and presented to management in a timely and easy-to-use manner.
Quality control practices should occur during product development, product acquisition, product construction at the end of development/acquisition and throughout product change and operation. During development, the quality control process is frequently called verification and at the conclusion of development, it is called validation. This category will address the various types of controls and when they are best used in the process.
The world is constantly changing. Customers are more knowledgeable and demanding, therefore, quality and speed of delivery are now critical needs. Companies must constantly improve their ability to produce quality products that add value to their customer base. Defining and continuously improving work processes allows the pace of change to be maintained without negatively impacting the quality of products and services.
Executive management establishes the vision and strategic goals. Planning is the process that describes how those strategic goals will be accomplished. Quality planning should be integrated into the IT plan so that they become a single plan. In simplistic terms, the IT plan represents the producer and the quality plan represents the customer.
Quality Assurance is a professional competency whose focus is directed at the critical processes used to build products and services. The profession is charged with the responsibility for tactical process improvement initiatives that are strategically aligned to the goals of the organization. This category will address the understanding and application of quality assurance practices in support of the strategic quality direction of the organization.
Organizations need to establish baselines of performance for quality, productivity and customer satisfaction. These baselines are used to document current performance and document improvements by showing changes from a baseline. In order to establish a baseline, a model and/or goal must be established for use in measuring against to determine the baseline.
The most important prerequisites for successful implementation of any major quality initiative are leadership and commitment from executive management. Management must create a work environment supportive of quality initiatives. It is management’s responsibility to establish strategic objectives and build an infrastructure that is strategically aligned to those objectives.
Recent comments
1 hour 19 min ago
5 hours 1 min ago
5 hours 37 min ago
6 hours 36 min ago
8 hours 58 min ago
9 hours 3 min ago
9 hours 32 min ago
22 hours 44 min ago
1 day 1 hour ago
1 day 6 hours ago