Weblinks: Quality management & Leadership

Six Sigma - Achieving Six Sigma Results via free articles,quality glossary;links,freeware programme downloads;online sigma metric calculator and discussion forums

American society for quality

Another great article on QFD. This article explains a lot in detail and about the 4 phases of QFD. Make a note of important points here to prepare for your subjective answers.

Read this article & check the attached image to get a quick and easy overview of QFD ( Quality Function Deployment)

Chapters on Communiction 1 THE NEED FOR BETTER LISTENING 2 FALLACIES ABOUT LISTENING 3 THE PROCESS OF LISTENING 4 TYPES OF LISTENING 5 HOW TO BE AN EFFECTIVE LISTENER

This article has information about management quality.

Testing site

A topical directory of management improvement related sites: Deming, Design of Experiments, Health Care, Six Sigma, SPC and more.

ASQ is a good site for an intro on Quality.

Quality Management Software.

Papers and presentations on Software Quality,downloadable pdfs.