quality leadership
Submitted by rubaj84 on May 9, 2007 - 12:03pm.
what is the difference between total quality management and Total quality leadership
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Read this article for TQL
http://www.stc.org/intercom/PDFs/2000/200012_38-39.pdf
Here is the TQM page http://www.csqa.info/tqm_total_quality_management
You can now compare. Post it here , to help others. This will be an excersie for you :)
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Submitted by admin on May 9, 2007 - 1:56pm.